ONLINE RETURN POLICY
Please read through our terms and conditions to verify if you are eligible to apply for a return of purchase, before applying. Once the item has been received by a customer they have seven days (7 days) to apply for a return adhering to the conditions below:
IN-STORE RETURN POLICY
When purchasing from Harry Hartog, you automatically accept our return policy below. Harry Hartog has the right to refuse any return of products outside of our Returns Policy.
Exchanges on items except second hand books can be made within 7 days from date of purchase, with your receipt as proof of purchase. Please note that these exchanges can only occur at the shop from where the items were originally purchased. Exchanges cannot occur from our Harry Hartog Online Store.
Harry Hartog will offer either a replacement or a full refund for any item that is faulty, misbound or where Harry Hartog has made an error, if returned within 7 days of purchase with your receipt of purchase.
No refunds will be given unless an item is faulty, misbound or where Harry Hartog has made an error.
We do not offer discretionary refunds for change of mind.
Harry Hartog operates their shops and online store as separate entities and therefore they have policies that at no time allow for returns or exchanges to be crossed between shops.
Thank you for shopping with us at Harry Hartog. We reserve the right to make amendments to our Terms and Conditions at any given time. We assure that we will have all updates accessible online. The continued use of www.harryhartog.com.au is to accept our new Terms and Conditions.